NextSolar
Smart Charging
- Smart Charging doesn't work - Troubleshooting
- How do start the smart charging service?
- Improved smart charging service October 2026
- Will my car be charged even if energy prices are high all day?
- Does the NextEnergy app have access to my car?
- How is my data used after linking my car?
Billing and Payments
- Why was my monthly payment amount automatically adjusted?
- How can I view my payment history in my account?
- Where can I view the terms of my energy contract?
- How do I request a new advance amount invoice?
- How do I adjust my monthly advance payment?
- When will I receive my final invoice?
Registration and Switching
- Changing the name on your energy contract
- How can I stop the gas supply?
- What are the rates of a model contract?
- Does NextEnergy handle the switch?
- Why am I being asked for a security deposit?
- Does NextEnergy also offer emergency contracts?
The NextEnergy P1 meter
- What is a P1 Meter?
- How long does delivery of the P1 meter take?
- How do I install my P1 meter?
- What do the colors of the light on the P1 meter mean?
- Frequently Asked Questions About Installation
- Can I cancel the order for the P1 meter?
The NextEnergy plug-in battery
NextEnergy App
- Setting Price Alerts in the NextEnergy App
- Viewing incurred costs, revenues and consumption in the App
- Price Structure in the NextEnergy App
- Where can I find my customer number?
- How can I check if my contract has a fixed term or can be cancelled monthly?
- Why am I not seeing my energy consumption in the NextEnergy app?
Home Batteries and Energy Imbalance Trading
- Which modes can I choose for my home battery to be controlled by NextEnergy?
- Trading Electricity with a Home Battery and Dynamic Energy Contract via NextEnergy
- How to Find Out Which Battery Model You Have?
- Where to Find the Serial Numbers of Batteries
- Onboarding Home Battery via the Next Energy App
- Can I install a home battery myself?
Dynamic pricing
- How does the NextEnergy price ceiling work?
- Solar panels: net metering and feeding electricity back to the grid with a dynamic contract
- How does a dynamic energy contract work?
- Do dynamic rates also apply to gas, and how does that work?
- What is the difference between dynamic, fixed, and variable energy contracts?
- How do I benefit the off-peak moments?