Billing and Payments
- Why Was Your Monthly Payment Increased, and What Did We Account For?
- How Was This Temporary Monthly Amount Calculated?
- How do I adjust my monthly advance payment?
- When will I receive my final invoice?
- When will I receive my annual invoice?
- How is the monthly advance amount determined?
Smart Charging
- Will my car be charged even if energy prices are high all day?
- Does the NextEnergy app have access to my car?
- How is my data used after linking my car?
- Is my energy consumption tracked with smart charging?
- Can I disable smart charging if I want to?
- What happens if I unexpectedly need my car earlier?
NextEnergy App
Dynamic pricing
- How does a dynamic energy contract work?
- Solar Panels and Net Metering with NextEnergy: How Does It Work?
- Do dynamic rates also apply to gas, and how does that work?
- What is the difference between dynamic, fixed, and variable energy contracts?
- How do I benefit the off-peak moments?
- What is the difference between market price, market price+, and all-in price?