How to Find Out Which Battery Model You Have?

If you are unsure about the type or model of battery you have, fortunately, there are several easy ways to find out. Knowing the correct battery model is important for maintenance, warranty, replacement, and technical support, among other things. In this article, we explain the most effective methods step by step.

1. Check the Battery

In most cases, the model number is directly printed on the battery. Manufacturers usually place this information in a clearly visible spot, often near:

• The serial number
• A barcode or QR code
• Technical specifications on a sticker or label
  • This includes the power and capacity of the battery.
    • Power (of the inverter) is noted in kW, which indicates how quickly the battery can charge and discharge.
    • Capacity (of the battery) is noted in kWh, which indicates how much the battery can store.

Take the time to carefully examine the battery. The model number often consists of a combination of letters and numbers and may sometimes be printed in small text.

2. Consult the Associated App

Many modern battery systems, such as home batteries or energy storage systems, come with an associated app. In this app, you can often find detailed information about your installation, including:

• The exact battery model
• Technical specifications
• Status and performance

Log in to your system’s app and navigate to the overview or settings. The model is usually clearly displayed here.

3. Review the Quote or Documentation

If the battery was installed by an installer, the model is almost always listed on the quote, invoice, or other documentation you received. This can typically be found in:

• The original quote
• The invoice
• The installation or delivery report

It’s worth thoroughly reviewing these documents, as they often contain additional information such as warranty terms and product specifications.

4. Contact the Installer

Can’t find the model anywhere? Then the installer is your best next step. They have all the details of the installation and can quickly provide you with the correct information.

We recommend contacting the installer if:

• The model is not visible on the battery
• You do not have access to the app
• Documentation is missing or incomplete

Make sure to have details such as the serial number or installation date handy, if possible. This helps the installer assist you more quickly.