When your electricity stops working, it is important to take action quickly. Your first step is to contact your network operator. They are responsible for the maintenance and management of the electricity infrastructure in your area and can resolve the issue for you.
Each network operator has a page where all known outages are published; you can search here using your postal code.
You can easily find out who your network operator is via MijnAansluiting.nl. Enter your postal code and house number, and you will immediately get the correct contact details.
Why contact the network operator?
The network operator is responsible for the infrastructure and thus the transport of electricity to your home. Issues such as power outages or defects in the connection fall under their responsibility. NextEnergy as an energy supplier unfortunately cannot assist with this. Whether it concerns a major outage in the neighborhood or a specific problem with your connection, the network operator is the designated party to resolve it.
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