Can the date of direct debit be changed?

At NextEnergy, the date for automatic direct debit is set on the 26th of each month. This consistency in the debit date helps both us and our customers in financial planning and management. It provides a clear overview of when payments are expected and processed.

Changing the Debit Date

Unfortunately, adjusting the specific date of the automatic debit is not possible. This standardization is crucial for efficiently managing payment processes and minimizing administrative burdens.

Alternatives to Automatic Debit

While we prefer automatic debit for its convenience and efficiency, we understand that some customers may seek alternative payment methods. You have the option to request not to proceed with automatic debiting. However, we want to emphasize that this is not the recommended option, as it means each payment must be manually executed monthly. This may lead to an increased risk of missed payments and potential late payment fees.