When will I receive my final invoice?

You will receive the final invoice from us if you have cancelled your contract with us or if you have moved. The aim is to send the final invoice within 6 weeks after the end date, but in case of any issues or corrections, this can exceptionally take longer. This invoice will show the costs based on the delivery period, prices, and your consumption. The total amount of energy used is reconciled with the total invoiced installment amounts. If you have used more energy than paid for, we will collect the difference within two weeks. If you have used less, the difference will be refunded to your account.

The final invoice you receive from us will immediately indicate whether you need to make an additional payment or if you will receive a refund. Any outstanding advances must, of course, be paid.