Within our app, we offer the possibility to easily adjust your monthly advance payment, giving you more control over your finances. Navigate to the 'Finance' tab in the app and discover at a glance both your current monthly advance payment and our recommended amount based on your consumption patterns.
Expert Advice Based on Your Consumption
We understand that your consumption may vary over time, so we carefully calculate whether your current monthly advance payment is on track for an accurate annual statement. Our analysis takes into account your actual consumption, and based on that, we provide expert advice on any adjustments that could be beneficial for a settlement.
Maintain Freedom of Choice
You have complete freedom to choose what aligns best with your personal needs and preferences: following our advice or selecting a different advance payment.
If adjusting the advance payment according to your preferences is not possible, please contact our customer service.