Can I cancel the order for the P1 meter?

Have you placed an order for the NextEnergy P1 meter but want to cancel it? You can easily do so by contacting our customer service.

Contact us via chat

The fastest way to arrange your cancellation is through the chat function on our website. You can find it at the bottom right of the screen when you are on our customer service page.

📌 Tip: Have your contract number ready. This helps us assist you more quickly.

What happens after your cancellation?

Once your request has been processed by our colleagues:

• Your order will be canceled in our system.

• You will receive your refund (if applicable) within a few business days via the original payment method.